This story highlights how Tina, a San Francisco Bay Area homeowner in a stressful situation, chose Facilities Plumbing & Drain for her urgent water heater replacement. Despite living amid roof construction and a roofless garage, she refused to hire just any plumber. Facilities Plumbing & Drain responded quickly, arrived prepared with the new heater, and completed the work without inflating prices or adding “emergency” fees.
When Tina’s Hot Water Was On The
Line, We Sprang Into Action
How Our Speed & Willingness
Saved The Day
Tina didn’t want to go with just any plumber for her San Francisco Bay Area water heater replacement. She wanted a plumber she could trust to get the job done right. So, she did her research and found Facilities Plumbing & Drain.
It seemed that nothing was going in Tina’s favor. Not only was she practically living on a construction site while roof work was being done on her home, but she also needed a new water heater in a garage – without a roof!
She didn’t want to pick just any plumber, who’d see the desperation of her situation and try to get as much money as they could. Instead, her research led her to contact Facilities Plumbing & Drain.
And she’s so glad that she did!
The More Urgent The Need, The Higher The Cost
Tina had an urgent need for a new water heater, but she kept a level head. Not every homeowner, however, does the same.
Too often, plumbers will sense desperation and take advantage of it. This means inflated prices for a service that wasn’t that expensive to begin with. Plumbers will tack on “emergency charges,” even though it’s common industry practice to be available whenever a customer needs a plumber.
We don’t inflate our prices at Facilities Plumbing & Drain. We charge honest costs for honest work, and our customers – including Tina – are better off for it.
Speed & Availability: What Makes Or
Breaks A Plumbing Company
When a homeowner has an emergency, like Tina and her hot water heater, the right plumber should be fast, efficient, and available when you need them.
We were there right away after Tina called, and we arrived prepared with her new water heater. We didn’t have to take multiple trips back to the shop, or look at the time and tell her we’d have to put it off until tomorrow.
We got the job done quickly, efficiently, and in so doing, earned ourselves a loyal customer.
A Friendly Approach
Frankie, one of our professional plumbers, completed Tina’s hot water heater installation. Despite having worked since 7 am that morning, he was friendly and upbeat during the installation – and he cleaned up thoroughly after himself when he was done!
Frankie represented all of us at Facilities Plumbing & Drain when he put Tina’s needs first and completed the installation with expert precision and a great attitude.
Our Warranty Got Tina’s Attention
How many plumbing companies offer a 12-year workmanship warranty on their water heater installations?
Not many.
But… we do.
No matter what kind of water heater you have, we guarantee our workmanship. If anything goes wrong within that window of time, we’ll make it right.
Tina didn’t want just any water heater. She wanted one that came with a guarantee. Our warranty gave her peace of mind, and she was happy to schedule with us for the installation – even though it was well after dinnertime!
Tina’s Story: Just Another Example Of
Our Dedication To Our Customers
You have many options for hot water heater installation in the San Francisco Bay Area.
But not all options are good ones.
Instead of paying inflated “emergency” rates just to get a water heater with little or no guarantee of lasting workmanship, choose Facilities Plumbing & Drain. Our hot water heater installations in the San Francisco Bay Area are swift, efficient, and there when you need them. Book an appointment with us today!
Like Tina, you’ll be glad you did.
Frequently Asked Questions About Hot Water Heater
Installations In The San Francisco Bay Area
Homeowners like Tina do their research before contacting a plumber. Check out some of our most common questions about our services!